Privacy Policy

Q20 Arabia ( “we”, or “us”) takes the privacy of those visiting our web sites (“you”) very seriously. We provide this Privacy Policy (the “Policy”) because you have the right to know what information we collect, how it is protected and used, and the circumstances under which it may be disclosed. This Policy describes our use and sharing of personally identifiable information, which includes your full name, email address, mailing address, telephone number, or credit card number (“PII”) that you may voluntarily provide to us if and when you register for certain services. The term “User” refers to visitors and to those who register for certain services. This Policy applies to the services offered by Q20 Arabia on its web sites, including any Q20 Arabia Company-branded web site, and any other features, content, or applications offered from time to time by us in connection with the Web Site (collectively, the “Services”).

I. Personally Identifiable and Other Information We Collect
II. Use of Information Collected
III. Information Sharing and Disclosure
IV. Choice and Opt-Out
V. Changing Your Information
VI. Third Party Advertisers
VII. Security
VIII. Links to Other Sites
IX. Bulletin Boards/Chat Rooms
X. Changes in this Privacy Policy
XI. Contact Information

I. Personally Identifiable and Other Information We Collect

We collect information from Users of the Web Site.
A. Information About Our Users

Users may wish to request information about our company or our products, to participate in our Services (such as contests, offers, and surveys), or to submit suggestions, photos, videos, and other information to us. In connection with each of those items you may be asked to provide information that could identify you personally, such as your name, company, title, phone number, email address, mailing address, and/or credit card number. In addition, if you wish to register for certain Services, download certain information, or upload information like photos and videos, you may be required to provide certain additional information that can identify you personally, such as your Member Name or username, your password, contact information, occupation, workplace, hobbies, interests, age, marital status, education, and children, and other information. Users are responsible for maintaining the confidentiality of any passwords they are given to access our Web Site, and are fully responsible for all activities that occur under their passwords. Information that you voluntarily provide that is not required by us is provided by you in your sole discretion.
B. Aggregated Data

Q20 Arabia compiles anonymous, aggregated statistics from Users for a variety of internal and marketing purposes. Such purposes include benchmarking, determining appropriate levels of hardware, determining the numbers of employees that will be needed to provide the Services to our Users, and reporting numbers of Users and/or web sites that use the Services. This anonymous, aggregated data is not used in any way that can identify an individual person or User.

C. Web Site Viewing Information

1. Cookies

Q20 Arabia uses cookies to make the Web Site easier to use and more useful. When you visit the Web Site our servers send a cookie to your computer. By themselves, cookies do not personally identify you, but instead simply recognize the web browser you are using. If you do not otherwise affirmatively provide PII about yourself to us, either by registering with us, responding to a promotional offer, or filling out a form, you will remain anonymous to Q20 Arabia

There are two types of cookies: session and persistent. Session cookies disappear from your computer when you close your web browser or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you have chosen to identify yourself to us then we use session cookies containing encrypted information to allow us to uniquely identify you.

Q20 Arabia uses persistent cookies that only we can read and use to identify browsers that have previously visited the Web Site. When a User provides us with PII, a unique identifier is assigned to them. This unique identifier is associated with a persistent cookie that we place on the User’s web browser. We are very careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate our Web Site, but you will not be able to successfully use certain of the Services.

Some of our business partners (e.g., advertisers) may use cookies on our Web Site. We have no access to or control over these cookies. See “Third Party Advertisers.”

2. Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information does not identify individual users. Log files include internet protocol (‘IP’) addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Web Site, to see how users move around the Web Site, and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to PII. We collect certain anonymous information from your visit to the Web Site via industry standard and commercially available web analytics solutions, including Omniture Web Analytics.

3. Clear Gifs (Web Beacons)

We use clear gifs (a.k.a. web beacons) that help us better manage content on the Web Site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ PII. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-Out.”

Third party applications (such as widgets) created by third party developers may also be available on the Web Site. Third party applications are small bits of software, often with interactivity, that can be installed into Users’ profiles or shared with other Users. However, Q20 Arabia does not control the third party developers, and cannot dictate their actions. When a User engages with a third party application, that User is interacting with the third party developer, not with Q20 Arabia. Q20 Arabia encourages Users not to provide PII to the third party’s application unless the User knows the party with whom it is interacting.
II. Use of Information Collected

Q20 Arabia uses the information you provide to us to give you access to information you request and to perform the Services. Q20 Arabia may also use the information that you provide to us to contact you to further discuss your interest in our company and our Services, and to send information regarding our company or partners (such as marketing promotions and events). We store any voluntarily provided email we receive for archival purposes and for our own marketing purposes if we feel that it is consistent with the nature of the inquiry. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect and the need to fulfill your request. This information is not shared with third parties for their own use, unless you specifically authorize such sharing.

While Q20 Arabia does not itself currently collect credit card information, we may do so in the future. If we do collect credit card information in the future, the sole purpose of the collection and use of that information will be to effect transactions for the sale of products. Currently, however, any purchases through our Web Site are not handled by us but are handled by a third party, as described in Section III.B. below.

To locate other Users that you may already know in the physical world, we allow Users to search for registered users using certain PII (i.e., full name or email address). Q20 Arabia also allows Users to browse for certain non-PII information to help connect with other Users (e.g., hobbies or interests). We may also enable Users to publicly display some PII if they choose to do so. Search engines may index the portion of a User’s PII that is voluntarily publicly displayed by a User.

If you have consented to receive promotional materials (e.g., newsletters) or notifications from us, we may periodically use your email address to send you such materials related to the Services. If you want to stop receiving such materials from us you can change your profile settings under “Profile.” In addition, you can opt out of, or unsubscribe from, the No-Rust and other reminder e-mails at any time by following the instructions contained in those e-mails.

If you have any questions about this Privacy Policy, please contact us at: Info@q20arabia.com or at the address or telephone number listed below.

Q20 Arabia KSA
P.O Box 640 Al-Khobar 31952,
Kingdom of Saudi Arabia
Tel.: (+966) 3 889 95 55
Fax: +966) 3 889 11 99
Mobile: (+966) 50 4801900
Email: Info@q20arabia.com

Q20 Arabia Egypt
El Manisterly Tower 3, El Bahr EL A’azam St.
Giza, Egypt.
Tel.: (+2) 02 3982 1888
Fax: (+2) 02 3568 8080
Mobile: (+2 ) 011 11222239
Email: Info@q20arabia.com

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